Privacy Policy

At Oreana, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.

Last updated: January 6, 2026

Information We Collect

We collect information that you provide directly to us, including:

Personal Information: Name, email address, shipping address, billing address, and phone number
Payment Information: Credit card details and billing information (processed securely through our payment processor)
Order Information: Purchase history, product preferences, and communication preferences
Account Information: Username, password, and account preferences if you create an account

We also automatically collect certain information when you visit our website:

Device Information: IP address, browser type, operating system, and device identifiers
Usage Information: Pages viewed, time spent on pages, links clicked, and browsing behavior
Cookies: Small data files stored on your device to enhance your experience

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your orders, shipping, and customer service
Send marketing communications (with your consent)
Improve our website, products, and customer experience
Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

Service Providers: Third-party companies that help us operate our business (payment processors, shipping carriers, email service providers)
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets

Your Rights and Choices

You have the right to:

Access, update, or delete your personal information
Opt out of marketing communications at any time
Disable cookies through your browser settings
Request a copy of the data we hold about you

California residents have additional rights under the CCPA. Please see our California Privacy Rights (CCPA) page for more information.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, though disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us.